Statistics at a Glance 

Did you know...

 

In 2020, multi-channel online retailers

generated more than $350 Billion in e-commerce sales

and it's expected to exceed $575 Billion by 2023.

 

Businesses that used multi-channel strategies

achieved higher engagement & customers 

and acquired 24% more on average,

with a 30% higher lifetime value compared to those

acquired through a single channel.

 

Approximately 81% of consumers prefer to research products online

before making a purchase in-store,

highlighting the significance of multichannel retailing!

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