Statistics at a Glance 

Did you know...

 

In 2020, multi-channel online retailers generated

more than $350 Billion in e-commerce sales, it's expected to exceed $575 Billion by 2023.

 

They achieved higher engagement and

acquired 24% new customers, with a 30% higher

lifetime value compared to those acquired

through a single channel.

 

81% of consumers prefer to research products

online before making a purchase in-store, showing the significance of multichannel retailing!

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